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5 Must-Haves on Your Contact Us Page
You will create a great user experience by adding:
- Your Company name
- Your Company address – your State is enough if you do not have a brick & mortar business
- Your Company phone number with a mobile friendly link
- Your Email address BUT not a live link that spam bots can easily steal
- A Contact Form
Brick & Mortar Business Extras…
Are You Active on Social Media?
The Benefits of Using a Contact Form
- A Contact Form allows visitors to give you their name and email address
- You can add pre-qualifying questions
- Ask them to tell you what they need
- Contact Forms cut down on spam bots stealing your email address and filling up your email inbox with hundreds of unwanted messages.
Contact Form on a Contact Us page created in Ninja Forms
Contact Form created in Ninja Forms added to a website home page
Click to Call
Five must haves on a contact page for your company: name, address, and phone number. And you’ll see a qualifying statement here because for your company address, you only need your town and your state, or even just your state. That gives people a sense of where you are in the world, but you don’t have to put in your full address if people are not coming to, you know, to a store, for example.
And then, add your company phone number. And this is where I’m excited to show you.
I have some additional information about adding a company phone number with a mobile friendly link. So if people want to phone you on their cell phone, they can just hit the link and it goes right to your phone.
Add your email address, but this is a thing that I learned many years ago: Do not put a live link in your website because there are spam robots that crawl websites looking for email links.
I truly do have a customer who insisted she wanted the live email address because it really is user-friendly for customers. But she got hit with hundreds of spam emails a day. Soon she was receiving thousands of spam emails in a week.
She spent a lot of time deleting the spam from her email inbox, and then she spent money and time getting it resolved.
So a Contact Form is great because it lets people contact you. They give them you their name and email address.
And you could even ask them some questions if you want to know a little bit about them before you reach out to them.
So it’s about you then reaching out to them.
I’m going to show you how to create a live phone link. How to add it manually, and how to use a plugin to add a phone link.
What I did, I just hovered over the phone number and I hit link. Then I typed in T E L for telephone, added a colon, and then entered the number: No dashes or spaces.
That is the way to manually add that in.
If you want something fancier. For example, if you wanted a Call Us button, this is done with a plugin called WP Call Button.
It is free.
I set that up in the dashboard under Settings. I set up the phone number in the US. I put the phone number in: as you can see, no dashes. I chose where I wanted it to appear. I chose my button color, which was the color of all of her buttons on our website. And I put show everywhere and save the changes. And that’s how easy it was to fill it in.
But there again, you do not need to have a plug in if you don’t want to. You can have something as simple selecting your text and linking it with TEL colon and your phone number. And you’re good to go.
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